Interview scorecard for floor associates
Create a scorecard that balances customer service, reliability, and teamwork.
Schedule swap policy for part-time staff
Outline rules: lead time, manager approval, and limits during peak weeks.
Training plan for new cashiers
Build a 5-day training plan with shadowing, practice, and sign-off steps.
De-escalation scripts for upset customers
Short scripts for returns desk, aisle confrontations, and closing time.
Payroll correction request email
Ask for correction, include hours, dates, and keep it professional.
Performance improvement plan outline
Define measurable goals, coaching cadence, and documentation requirements.